Covid-19 & Deliveries from Belgica Furniture

During the current COVID-19 situation, Belgica is continuing to diligently carry out customer deliveries to our normal high standards.

However: For customer and staff safety, we are reminding all customers and delivery porters to adhere to the following important guidelines.

1. Maintain a strict 2 Meter distance.
There should be no close contact between customers and Belgica staff. Our delivery porters always require adequate space to bring furniture into your home and carry out any assembly but in the current health crisis gripping the nation, it is absolutely necessary in to order help to prevent any cross-contamination of COVID-19.

Please do not arrange for delivery if your household is testing positive.
This places Belgica Furniture staff and their families at risk of infection. We are very flexible and can easily rearrange a delivery date for you when any risk of infection has passed.

2. Inspection of Goods.
Once the furniture has been assembled and/or placed into situ, customers will of course be given the normal ample time to inspect their goods.

3. Demonstration on the use of furniture.
From a safe distance, customers can be given a demonstration on how to use their goods where applicable. You can also contact the store for any advice on how to use your furniture.

A word from our director on the supply chain and delivery timescales:

"Since our last update regarding delivery timescales and the supply chain, the latest information is that many suppliers are currently experiencing a shortage of raw materials, especially foam fillings which affects approximately 90% of all upholstery in the furniture industry.

We are working hard with our suppliers and will, of course, endeavour to fulfil all orders in a reasonable timescale. However, despite these best efforts, some orders may exceed orginial timescales quoted. Where this is the case, customers are being kept fully updated on their order status.

Thank you for your continued patience and understanding in these difficult times".

Michael Kartono
Managing Director